ATTN FavCosmeticsKL, Where Is Our Makeup Fridge?

Now, when it comes to getting coveted beauty items that are not available in Malaysia like Glossier, Kylie Cosmetics and ColourPop, not every girl is blessed with a credit card that has access to international transactions.

That’s where Instagram sellers come into the picture. For years, since the social media platform started, Instagram sellers have been helping girls all over the country with international purchases. Thanks, loves!

FavCosmeticsKL is a pretty famous Instagram shop that sells and helps it’s customers buy such beauty products. Needless to say, they have a pretty influential following. The shop has collaborated with influencers and other brands to raise its reputation.

Unfortunately, FavCosmeticsKL came under fire when several of it’s customers reported that their makeup fridge (among other orders) never turned up.

The debacle started when FavCosmeticsKL posted that they were taking pre-orders for a makeup fridge back in February 2019. In case you’re wondering, a makeup fridge like a portable mini fridge, but pretty in pink and meant to store your skincare or makeup items.

Then, in March, the page reported that the founder was involved in a serious car accident and broke her jaw.

In the next month, they sent out emails about refunding customers who have not received their items, which are to be processed within 5 business days.



2 business months later, the customers of FavCosmeticsKL got tired of waiting for their refund or the makeup fridge, both of which never turned up. They took to Twitter and called her out for her unethical business practices.

The shop, which has a following of 20.1k at the time of publishing, has since made their Instagram account private and taken down the website.

We have reached out to FavCosmeticsKL but have yet to receive a response at the time of publication.

Meanwhile, before you add to cart, here’s what you can do to avoid bad shopping experiences on Instagram:

1. Gather a group of friends and place an order that can receive free international shipping. For example, ColourPop has free international shipping for orders above $50, so if you’re just a few Ultra Blotted Lips short, it’s time to call the girls and click “add to cart.”

2. If you really want to order from an Instagram shop but feel wary about it, place a small order first as a test so you won’t lose out much if it doesn’t work out. However, if you get your item, then yay – you know you can trust this one!